Amazing Grace Art &Apparel Collections ®
Returns & Refunds Policy
Thank you for choosing Amazing Grace Art and Apparel Collections, LLC! We are committed to providing you with high-quality products and excellent customer service. Please review our refund and return policy below:
Non-Refundable Items:
All products sold by Amazing Grace Art and Apparel Collections, LLC are non-refundable. We encourage you to review your order carefully before completing your purchase to ensure satisfaction. Once your order is placed, it is considered final.
Order Issues:
If you encounter any issues with your product, we want to help! Please contact us at info@amazinggraceaac.com, and our team will be happy to assist you in resolving any concerns or questions you may have.
Order Processing & Shipping:
All orders are processed and shipped within 2 business days from the time of purchase.
Once your order has been shipped, you will receive a tracking number to keep you updated on your package’s journey.
Order Cancellations:
Orders can only be canceled if the item has not been shipped. If your order has already been shipped, we are unable to process cancellations.
Returns & Exchanges:
As a reminder, all products are non-refundable once the order has been processed and shipped.
If you experience any issues after receiving your order, please reach out to us, and we will do our best to help resolve the matter.
Damaged Items During Shipping:
We want your order to arrive in perfect condition! In the rare event that your item is damaged during shipping, please follow these steps:
Take clear photos of the damaged item and the packaging.
Send the photos to us at info@amazinggraceaac.com.
Our customer service team will work with you to find the best solution.
We truly appreciate your understanding and support. Our goal is to ensure you're happy with your purchase, and we're here to assist in any way we can.
Thank you for being a valued customer of Amazing Grace Art and Apparel Collections, LLC!
Sincerely,
Amazing Grace Art and Apparel Collections, LLC
Contact Information:
Email: info@amazinggraceaac.com.